Updated COVID-19 Visitor Guidelines
Effective November 20, 2020 at 6:00 p.m. Mountain Time
As Santa Cruz Valley Regional Hospital’s response and recovery related to the COVID-19 pandemic continues, we are always reassessing options for visitors’ access to provide a safe and secure environment, and to assure the proper use of personal protective equipment (PPE). Below are the guidelines we will follow related to patient visitors requesting entry to the hospital. These guidelines will be updated and communicated to the community as they evolve over time.
Patient visitors shall provide their own PPE as required for building entry, such as social or procedural mask. Visitors must wear their mask continuously while inside the hospital. Those who do not comply will be encouraged to do so.
Patient visitors are expected to enter only through the designated safe point of entry at the Emergency Room Entrance and will be screened for temperature and signs/symptoms of COVID-19. Visitors must be symptom free and not recently diagnosed with COVID-19 or had recent contact with someone who is positive for COVID-19.
Updated Guidelines
Emergency Room:
- Patients receiving care in the ER are not allowed visitors at this time. Upon presentation to the ER, staff will obtain the name and phone number of the person accompanying the patient. The person will be asked to wait outside the hospital and the staff will communicate with the person using the phone.
Inpatient:
- No inpatient visitation with the following exceptions:
- Visitation for end-of-life patients will be accommodated; more than one visitor will be considered on a case-by-case basis with approval of the Department Director.
- Persons with disabilities who, due to the specifics of the disability, require assistance from someone in order to effectively participate in the health-care process will be allowed to designate a support person to accompany them while in the hospital.
Outpatient Services and Outpatient Rehab Therapies:
- Patients receiving outpatient care in outpatient surgery, and Cath lab, are not allowed visitors at this time. The person picking up the patient will be called when the patient is nearing discharge and is ready to be picked up.
- Persons with disabilities who, due to the specifics of the disability, require assistance from someone in order to effectively participate in the health-care process will be allowed to designate a support person to accompany them while in the hospital.
Patient requesting entry to conduct business with medical records, billing, etc.
- Only one person may enter the hospital to request medical records or billing assistance.
- Persons with disabilities who, due to the specifics of the disability, require assistance from someone in order to effectively participate in the health-care process will be allowed to designate a support person to accompany them while in the hospital.
Cafeteria
- The cafeteria is closed to visitors.
Thank you for your understanding in this effort as we all work together during this critical time.
